Microsoft Spits In Guy's Face

[2ltben]

http://consumerist.com/362188/microsoft ... x-360-case

That's just hateful. Now I'm definitely glad Microsoft lost that near-billion Euro European anti-trust suit.

[Cheeto]

It's not hateful, it's idiotic, on the part of the guy who sent it in. That he expected a huge corporation, which handles hundreds of repair jobs a week, to take the extra time and manpower to complicate a single repair job is idiotic. That he didn't just buy another console to be sure that he didn't lose his signatures is idiotic. That he expected some workers on an assembly line in a 3rd world country that doesn't speak English to understand his letter or care about on their $1 a day salary is idiotic. It sucks horribly, yeah, but the blame is his own.

[jow]

It's not hateful, it's idiotic, on the part of the guy who sent it in. That he expected a huge corporation, which handles hundreds of repair jobs a week, to take the extra time and manpower to complicate a single repair job is idiotic. That he didn't just buy another console to be sure that he didn't lose his signatures is idiotic. That he expected some workers on an assembly line in a 3rd world country that doesn't speak English to understand his letter or care about on their $1 a day salary is idiotic. It sucks horribly, yeah, but the blame is his own.

I'm right there with you. I mean, he probably didn't realize. But even so, yeah. I'm sure this wasn't done out of spite, but out of ignorance.

[Burris]

Doesn't it waste more man hours erasing the signatures?....

[Pinecone]

l saw this before, and l'd say it wasn't Microsoft's part. The guy's request letter was long as hell. If he wanted it to stay he should've just written "DO NOT CLEAN/REPLACE CASE" on a piece of paper taped to the case itself.

[Fenris Wolf]

Well, that dollar a day employee earned a buck 50 that night. Anyway, if I was that kid, I definitely would have just bought another console, especially because he clearly states that his warranty has expired. Honestly, I feel bad for the kid (especially if that really was the best two years of his life) but it's his fault.

[TylerDurden]

This doesn't surprise me. The people who received the Xbox probably don't speak English, and more then likely live in India. Every time i call Xbox on the phone, i have to speak to some dude who has a heavy accent, and is getting mad AT ME for not understanding the crap coming out of his/her mouth. Im sure these people found the letter, couldn't read it, dropped it in the trash.

[Faceman]

Should have bought a replacement case then sent it in.

[PoolShark]

Wow, how the fuck? Have you ever tried removing sharpie or permanent marker from a surface like that? I agree with Burris that shit must have taken MORE time to scrub.

And just an FYI the repair center for XBOX 360's sent from within the US is in McAllen Texas.

[Burris]

The actual Halo Team is sending him one signed.

not the halo comic guy.